Work collection

Deals and pipelines

Manage commercial opportunities through work, board, table, and forecast views with owned next actions.

Published guidance

9 guides

understand

Understand the capability

Build the mental model, terminology, and decision boundaries before changing live work.

do

Complete the work

Follow the product workflow, verify the resulting state, and leave a visible next action.

01
how toMove a deal through a pipeline

Progress a deal stage by stage using customer evidence, configured movement rules, approvals, tasks, and governed Won or Lost outcomes.

3 min read · Owner, Admin, Member
02
how toClose, archive, and restore deals

Record Won or Lost customer outcomes, archive operational noise without losing linked history, and restore retained deals through governed recovery.

3 min read · Owner, Admin, Member
03
how toConfigure sales pipelines and stages

Design pipelines, stage types, probabilities, aging thresholds, movement controls, field requirements, and approval rules around real customer evidence.

3 min read · Owner, Admin
04
how toCreate a deal from verified context

Create a deal from verified company or contact context, choose the right pipeline and currency, and establish accountable ownership and forecast evidence.

3 min read · Owner, Admin, Member
05
how toManage deal stage, owner, and priority

Update deal stage, ownership, priority, probability, forecast category, and expected close date as separate evidence-based decisions.

3 min read · Owner, Admin, Member
06
how toReview deal history, completeness, and risk

Use deal pulse, health reasons, stage aging, close-date pushes, customer activity, suggestions, and durable history to identify risk and data gaps.

3 min read · Owner, Admin, Member
07
how toTrack deal follow-ups, tasks, and comments

Turn deal follow-up into owned tasks with due times, reminders, status, followers, and contextual comments instead of relying on unstructured notes.

3 min read · Owner, Admin, Member