Work collection
Dashboard and daily work
Use signals, queues, follow-ups, notifications, and navigation to decide what needs attention next.
Published guidance
5 guides
Understand the capability
Build the mental model, terminology, and decision boundaries before changing live work.
Choose the right dashboard view, turn summary signals into source-record decisions, and run a focused daily or weekly review.
4 min read · Owner, Admin, MemberInterpret WRKZY dashboard metrics, urgency cues, coverage labels, and empty states without confusing a signal with proof.
4 min read · Owner, Admin, MemberComplete the work
Follow the product workflow, verify the resulting state, and leave a visible next action.
Turn customer promises into dated next actions, work the Follow-ups queue, and close the loop without hiding waiting work.
4 min read · Owner, Admin, MemberUse Command Lens to find customer records, open queues, jump between WRKZY areas, and start approved actions without losing workspace context.
3 min read · Owner, Admin, MemberTurn WRKZY notifications into source-record action, keep the feed usable, and configure high-signal alerts without duplicating inbox work.
4 min read · Owner, Admin, Member