Sign up, sign in, and access WRKZY

Choose the correct access path

Use the invitation link when a team has already invited you. The invitation associates your account with the intended organization and workspace. Do not create a separate public-signup workspace to work around an invitation problem.

Use new-account signup only when your organization has approved a new workspace. Public signup may be closed; in that state, request private access or use the secure invitation supplied by your administrator.

Join through an invitation

1. Open the newest invitation from your work email account.
2. Confirm that the email shown on the signup page is the address the team invited.
3. Enter your full name and create a password of at least eight characters. Re-enter it exactly.
4. Review and accept the Terms and acknowledge the Privacy Policy.
5. Complete any anti-abuse verification shown on the page.
6. Submit the form. When WRKZY displays Check your email, open the confirmation message and verify the account.
7. Sign in and confirm the workspace name and your role before beginning customer work.

An invitation signup does not ask you to create another workspace name; it joins the workspace chosen by the inviter.

Create an approved new workspace

1. Open the authorized signup page.
2. Enter your full name, work email, and a recognizable Workspace / organization name.
3. Create and confirm a password of at least eight characters.
4. Accept the required legal terms and complete verification.
5. Submit, then verify the email address from the confirmation message.
6. Sign in and complete guided onboarding to choose the operating context.

Choose a workspace name teammates will recognize in a URL and settings screen. Avoid a personal name such as “My workspace” when the workspace will operate company-owned customer data.

Sign in to an existing account

1. Open /login and choose the access method already approved for your account.
2. For password access, enter your email and password and select Sign in.
3. Existing approved accounts can also use the available single-sign-on option.
4. If a trusted WRKZY link included a destination, WRKZY returns you to that safe in-app path; otherwise you enter the dashboard.
5. Confirm the workspace before acting. If you have multiple memberships, switch to the one named in the customer task or invitation.

Verify access before working

The sign-in itself is only the first check. Confirm that:

• the workspace URL contains the expected slug;
• shared queues and records belong to the intended customer operation;
• your settings access matches your Owner, Admin, or Member role; and
• you can open the work required for your responsibility without using another person's account.

Recover common problems

Expected result

Your personal account appears as an active workspace member, the correct workspace opens after sign-in, and your controls match your assigned responsibility. If this is not true, stop before importing, sending, or configuring a channel and resolve the membership first.