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8 guides found

Results for “workflow

01
Inbox and channels · best practiceAssign conversations and next actions

Create single-person accountability, explicit customer commitments, and handoffs that remain understandable without side-channel messages.

02
Start here · best practicePrepare your WRKZY workspace

Define one customer outcome, design the minimum operating boundary, and prove the workflow before expanding WRKZY across teams.

03
Automations and AI · best practiceReview an AI-assisted summary or draft

Verify AI summaries, drafts, and recommendations against source evidence before any customer or CRM action.

04
Security, privacy, and billing · best practiceRun least-privilege access reviews

Review organization, workspace, inbox, automation, connection, and billing authority without orphaning customer work.

05
Automations and AI · best practiceAutomation recipes and operating guardrails

Design small outcome-led automations with eligibility, suppression, volume controls, human handoffs, and operating reviews.

06
Catalog and quotes · best practiceCreate and review a customer quote

Build a governed quote from verified customer, deal, catalog, package, pricing, validity, and terms context, then complete a pre-send review.

07
Campaigns · best practicePlan and review a responsible campaign

Connect campaign purpose, customer value, audience, content, safeguards, outcomes, and iteration in one governed review.

08
Customers and CRM · best practiceAdd useful customer context

Capture customer context that changes a decision—without turning the CRM into a collection of unverified notes or unnecessary personal data.