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Role guides
Understand what Owners, Administrators, and Members can manage and where responsibility changes hands.
Published guidance
3 guides
Understand the capability
Build the mental model, terminology, and decision boundaries before changing live work.
01
role guideWRKZY administrator guide
02Operate WRKZY safely by maintaining members, channels, routing, business defaults, delivery health, and controlled change.
4 min read · Owner, Adminrole guideWRKZY Member guide
03Use the Member role to choose the right queue, understand the customer, make ownership visible, and verify completion.
4 min read · Owner, Admin, Memberrole guideWRKZY owner guide
Govern workspace purpose, privileged access, operating risk, and ownership continuity without becoming the bottleneck for daily work.
4 min read · Owner