Resolve collection
Troubleshooting
Narrow common access, channel, import, campaign, automation, quote, and billing problems safely.
Published guidance
8 guides
Diagnose and recover
Narrow the failed layer, avoid duplicate impact, and escalate with useful evidence.
Trace automation eligibility, suppression, step failure, receipts, and waiting resumes before retrying or rolling back.
3 min read · Owner, Admin, MemberDiagnose mapping, review classifications, job status, row results, and undo limits for contact imports.
3 min read · Owner, Admin, MemberSeparate campaign and recipient states, fix sender or eligibility causes, and retry only proven failed recipients.
3 min read · Owner, Admin, MemberRepair the correct shared-email path: inbound forwarding, history sync, outbound provider, routing, or delivery.
3 min read · Owner, Admin, MemberDiagnose WhatsApp setup, Meta signup, sender, routing, template, recipient, and delivery problems.
3 min read · Owner, Admin, MemberReview duplicate identity evidence, merge and conflict choices, group safety previews, and ledger-backed undo.
3 min read · Owner, Admin, MemberRecover quote readiness, delivery, buyer response, handoff, or organization billing without duplicate effects.
3 min read · Owner, Admin, MemberDiagnose password, social sign-in, MFA, recovery, invitation delivery, and workspace-membership access problems.
3 min read · Owner, Admin, Member